The fine print

Policies

Last updated September 19, 2026

Shipping

We ship within the United States only. Shipping is one flat rate, added at checkout, no matter how big the piece is.

Pieces ship within 2–3 business days of your order. You'll get an email with tracking as soon as yours is on its way. Once a package is with the carrier, delivery times are up to them, and we can't speed up or reroute a package in transit.

Double-check your address at checkout. If something looks wrong, email [email protected] right away and we'll fix it if the piece hasn't shipped yet.

If your piece arrives damaged, or tracking says delivered and it isn't there, email [email protected] within 7 days of delivery and we'll sort it out with you.

Returns

All sales are final. Every piece is handmade and one of one, so we don't offer returns, exchanges or refunds for change of mind or fit.

Because of that, please check the details before you buy. Every listing shows the size, and the photos show the actual piece you'll receive, not a sample. If you're unsure about fit or want more photos, message us on Instagram or email [email protected] before checking out. We'd rather answer questions than have you end up with something that doesn't fit.

This doesn't apply if we got it wrong. If a piece arrives damaged or isn't what you ordered, contact us within 7 days of delivery and we'll make it right.

Prices include any sales tax. There are no other fees at checkout.

Privacy

We collect only what we need to take your order and get it to you: your name, email address, phone number and shipping address. You give those to Stripe at checkout.

Payments. Stripe handles checkout and payment. We never see or store your card details. Stripe keeps a record of your order, and we can see your contact details, what you bought and where it shipped. See Stripe's privacy policy.

The site. Cloudflare serves the site, and New Relic collects technical logs so we can tell when something breaks. Those logs include IP addresses and which pages were requested. We don't run advertising trackers, and we don't sell or share your information with anyone else.

Cookies. Only the ones the site needs to work: one that remembers a piece you're checking out so you can finish, and one that lets us preview the site before a drop. No advertising cookies.

Email. Stripe emails your receipt, and we email you about your order. We don't run a marketing list. Drop announcements go out on Instagram.

Want a copy of what we have about you, or want it deleted? Email [email protected] and we'll take care of it. We keep order records as long as we need to for tax and accounting.